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Customer Feedback and Testimonials About our Virtuoso Cruise Advisors 

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Testimonial about Sara Ruth Baughman, Luxury Cruises, Europe, Croatia, Exotic Vacations Travel Advisor: Crystal Cruise
 
The holiday season started off with a magnificent time aboard the Serenity and has continued bustling along at a pace that has just begun to settle. Your pre-planning of details were on target and made the voyage another one to remember. Having the electric scooter aboard really made the touring around the ship and ports a more comfortable experience.  The scooter was delivered to the wrong stateroom but that was because Crystal forgot we had changed rooms to accommodate my needs.  Once it was determined that the mix-up occurred, the problem was resolved and that was the only glitch during the entire adventure.
 
I did meet up with several passengers that I had met on previous cruise.  We shared the good times and extended our acquaintances to establish a  highly successful trivia
 team.  Even Tom Turkey could not evade our brilliant answers to some very tricky questions.
 
I used some sea time to explore the art of water color. It was an awakening to discover the new techniques.  The Institute Programs have so many super selections from which to increase your own skills and explore new ones.
 
The dinning experience in the specialty rooms were a real gourmet delight.  Sharing good food with fine friends made the cruise go so quickly that I hope my next choice of cruises will be longer.
 
Thank you for the shipboard gifts and know that they were put to good use.  I look forward to greeting the New Year and hope it is a healthy one for you and yours.

Private Name
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Cruise arranged by Nancy Brooks, Caribbean, Europe, Cruise Specialist: Norwegian, Pride of America, Hawaii

 
Dear Nanci, I thought I'd give you some feedback from the trip Carolyn and I booked back in August?.
 
We booked the NCL "Pride of America" 7 day cruise around the Hawaiian Islands.
 
The Travel Wizard bookings were great. The hotel accomodations were excellent, transportation vouchers were spot on and the cruise was outstanding, as were our accomodations on the Pride of America.
 
We were met in Honolulu by a very gracious lady bearing Orchid leis. She led us through the Honolulu airport, showing us all the shortcuts, helped us collect our baggage and got us into a taxi to the Aston Waikiki in fine fashion. The vouchers got us to the ship with no hassle also.
 
We really enjoyed the cruise and the side trips - we spent an additional $3K on the extras. The flight home was long but a young lady passenger on the Continental flight graciously traded seats and Carolyn and I were able to sit together on the trip home from Honolulu to Houston.
 
I don't know if you are familiar with "Easy Fly" offered by NCL. We booked our luggage from the ship in Honolulu to Orlando using Easy Fly. We simply packed it and set it outside our cabin door for pickup. It arrived in Orlando on our Continental flight. That was really carefree.
 
I have recommended Travel Wizard services and you, by name, to two interested travelers, one here in the Leesburg area and another in Tampa, FL. They are both doctors. 
 
Thanks for your assistance.
 
Regards, Jack and Carolyn Riedel.
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Testimonial to Leslie Bryant our South America and Galapagos Islands Specialist: Regent Cruise, Alaska

Thank you Leslie-  We had a wonderful time.  I am not normally a cruise person, but the service, rooms and scenery were to die for.  I don't think you can get the same sight seeing of Alaska from anywhere but a boat.  We saw whales every day right next to the boat not to mention the glaciers, waterfalls, and rainforests.  I would highly recommend the trip to anyone and we will definitely return someday. 

Ann
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Testimonial about Sara Ruth Baughman, Luxury Cruises, Europe, Croatia, Exotic Vacations Travel Advisor: Africa, Windstar Cruise 

Hi Sara,  

It was wonderful! I will definitely be in touch when I next plan a big trip and will tell all my friends to give you a call if they are doing the same. 

Best, Caitlin 
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Ship inspection cruise by Nancy Brooks, Caribbean, Europe, Cruise Specialist: Silverseas Line, Silver Whisper- Mediterranean Cruise

Hi Melissa, 

I just got back from my cruise on the “Whisper” and wanted to let you know just how incredibly wonderful it was. My husband, who is a Four Seasons 5 star kind of guy has hated any cruise we have ever been on except this one. 

Melissa, the product that they put out is terrific. The service, quality of food, attitude and ship were all top notch. The clientele is sophisticated, accomplished and understands the value of a true luxury experience and what Silverseas gives them. 

Now that I have experienced the ship, I know better who to sell to and why. I am also totally spoiled- can’t imagine sailing on anything else ever!!! J 

Thank you again, 

Nanci Brooks
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Two Testimonials about Viviana Gaeta, Europe, South America Luxury Cruise Specialist: Adriatic Cruise 

Hi Viviana 

Just to say thank you for all your efforts. The Adriatic cruise was just superb. 

The air reservations that you set up worked very well, good planning !  

KLM is a really good carrier. The flights were so long but the service was excellent in every way.   

Gracias otra vez,  Diane McEwen
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Two Testimonials about Carson Watson, Luxury Cruise Specialist: Alaska, Regent Cruises 

Dear Robert & Donna,

When I got married last October, I was thrilled when the new hubby said he would go on my dream honeymoon: an Alaskan cruise! Naturally, I wanted, to plan the perfect trip, but not being an experienced traveler, I had no idea about how to actually going about it. I did some research online and came upon your company. My request for information was responded to with such quickness that it shocked me (in a good way!). Having worked. in customer service for a number of years, I appreciate excellent service when I get it I was assigned Carson Watson as my travel consultant and he’s a dream! I know that I must have driven him crazy with all, my e-mails and questions and panicking, but if I did, he never let it show. He always responded quickly and professionaily, but always like our trip meant as much to him, as it did to us. Since customer service seems to be deteriorating in many sectors, I wanted to take a moment to tell you how much I appreciate the service that I received from your company and from Carson in particular. He was even in contact when we got back to ask about our trip and see if we had a good time. He is an asset to your company and a pleasure to work with. I do not think that I would have gotten our trip planned without him. I would definitely recommend both your company and Carson to anyone planning an extraordinary trip.

Thank You, Hope Fore Hreha

We had a wonderful trip, Carson, and you arranged everything beautifully for us, especially when we thought our trip was doomed. You are an efficient problem solver and very easy to work with. You saved our trip. Thank you so very much.

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Testimonials about Carson Watson, Master Cruise Specialist: Alaska, American Safari Adventure Cruise 

Hi Carson

Just wanted to drop you a quick note to thank you for all you did with respect to my family's trip to Alaska.  The ship, the crew the entire experience was mind blowing.  We enjoyed every minute of it and would not think twice about another trip with the same group.  The food the service, I cannot say enough thank you for all you and the American Safari team did.
 
Sarah Buckley
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Testimonials about Linda Barber, Italy, Amazon, Galapagos, specialist: Italy Cruise

 
Oh my gosh!  We had such a great time going through the Amalfi coast and seeing the towns!  Thank you for arranging for us.  It means a lot and my parents absolutely loved it.  I appreciate your help and all your insight and time.  We leave the ship in the morning and will fly out of Rome.  I will send you some pictures soon!Thanks again, Linda!
Christian
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Testimonials about Jenni Malone, Hawaii, Caribbean, Mexico, Tahiti Specialist: Royal Caribbean Cruise

Hi Jenni!

We had the most wonderful time! Thanks again for all your hard work.  We will definitely let you when we have vacations in the future!

Thanks again,

Ashley Forrest
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Testimonials about Lidia Fiandeiro, Hawaii, Caribbean, Mexico, Tahiti Specialist: Royal Caribbean Cruise  

Hi Lidia,

We had a wonderful time on Royal Caribbean. Once again you did a great job and I appreciate it.

thanks, have a good day

Angie